Supervision Essentials: Performance Management
Wednesday - March 30th, 2011 1:00 PM
Facilitator: Paul Spindel
Location: Multnomah Athletic Club, 1849 SW Salmon Street, Portland
Time: 8:00 a.m. – 12:00 p.m.
Session Cost: $125 Member/ $155 Non-member
Series Cost (all 5 workshops): $525 Member/$675 Non-member
Save $100 by attending the entire series!
Our Supervision Essentials series consists of five workshops that address key skills every supervisor should master.
- The Role of the Supervisor
- Communicating Effectively
- Decision Making
- Performance Management
- Building Productive Teams
You can attend any or all of the sessions; participants who attend all five will be awarded a certificate of completion.
Session 4: Performance Management
In today’s competitive market, companies must expect each employee to contribute in a meaningful way to both the culture and the bottom line. As a supervisor, you are expected to set clear expectations for employees and hold them accountable for the appropriate levels of performance.
Do you know how to measure your employees' performance? Once you have developed a method, how will you communicate your expectations? Feedback is critical to employee empowerment and accountability.
In this session, you will:
- Gain an understanding of the purpose, processes, and benefits of performance management
- Acquire the ability to set specific goals using the SMART method
- Practice “coaching conversations” using selected examples
- Learn how to document goals and performance