Supervision Essentials: Role of the Supervisor
Tuesday - March 30th, 2010 8:00 AM
Facilitator: Paul Spindel
Cost: $99 Member/ $130 Non-member
Our Supervision Essentials series consists of five workshops:
- The Role of the Supervisor
- Communicating Effectively
- Decision Making
- Performance Management
- Building Productive Teams
You can attend any or all of the sessions as stand-alone workshops. If you attend all five sessions, you will receive a certificate upon completion.
Session 1: Role of the Supervisor
As a new supervisor, your role within the company changes dramatically. You now represent the company's management and must continuously work to improve processes and employee work styles in order to gain hours and meet customer needs.
This course will explore the expectations of the supervisory position and help you:
- Understand organizational and individual values and boundaries and their impact on decision-making
- Plan and prioritize your responsibilities
- Learn to delegate effectively
- Acquire skills and techniques to organize work and track progress
This course will also include a brief overview of future Supervision Essentials sessions.
