Supervision Essentials: Performance Management
Tuesday - April 20th, 2010 8:00 AM
Facilitator: Paul Spindel
Session Cost: $99 Member/ $130 Non-member
Series Cost (all 5 workshops): $395 Member/$550 Non-member
Save $100 by attending the entire series!
Our Supervision Essentials series consists of five workshops that address key skills every supervisor should master.
- The Role of the Supervisor
- Communicating Effectively
- Decision Making
- Performance Management
- Building Productive Teams
You can attend any or all of the sessions; participants who attend all five will be awarded a certificate of completion.
Session 4: Performance Management
Measuring performance is critical to the success of every company. In today’s competitive market, companies must expect each employee to contribute in a meaning way to both the culture and the bottom line. As a supervisor, you are expected to set clear expectations for employees and hold them accountable for the appropriate levels of performance. Feedback is critical to employee empowerment and accountability.
In this session, you will:
- Gain an understanding of the purpose, processes, and benefits of performance management
- Acquire the ability to set specific goals using SMART
- Practice “coaching conversations” using selected examples
- Learn how to document both goals and performance