Newsletters and Alerts: Employment Alert

What Are Common Cafeteria Plan Administration Errors?

Wednesday, November 5, 2025  
Posted by: UEA

A Section 125 plan, or a cafeteria plan, allows employees to pay for certain benefits on a pre-tax basis. To receive these tax advantages, a cafeteria plan must comply with the rules of Internal Revenue Code Section 125 and IRS regulations.

In general, cafeteria plans that fail to operate according to their written plan terms or that otherwise fail to operate in compliance with Section 125 and the regulations will not be considered cafeteria plans, which means employees’ elections between taxable and nontaxable benefits will result in gross income to the employees. Errors affecting component benefit plans may also violate other federal group health plan laws, such as ERISA or COBRA.

Section 125 and the accompanying regulations do not address how to correct cafeteria plan administration mistakes. As a starting point, the best way to avoid cafeteria plan administration mistakes is to understand how and why errors typically occur, and to take proactive steps to prevent them from happening in the first place. Many plan administration issues stem from miscommunication, operational issues or unfamiliarity with Section 125 and its accompanying regulations, with the errors outlined below being among the most common

Improper mid-year election changes without a qualifying event
In most cases, an employee cannot change their elections under a cafeteria plan during the coverage period (usually the plan year). However, the IRS allows employers to design their cafeteria plans to allow employees to change their elections during the plan year only if specific conditions are met:

  1. The employee experiences a mid-year election change event recognized by the IRS;
  2. The cafeteria plan explicitly allows mid-year election changes for that event in its written plan document; and
  3. The employee’s requested change is consistent with the mid-year election change event (e.g., adding a dependent after birth).

A common mistake occurs when employers, as plan sponsors, permit mid-year election changes without verifying that all three conditions are satisfied. For example, an employee may experience a qualifying event, such as marriage, that is recognized by the IRS. While it may be appropriate for the employee to change from employee-only to family coverage in response to that event, the plan must also specifically allow such a change (condition 2). If the plan document does not permit mid-year changes for marriage, the election would be invalid. Additionally, even if the plan allows changes due to marriage, the employee cannot use that event to discontinue contributions to group term life insurance, since that change is unrelated to the nature of the qualifying event (condition 3).

Another important consideration for employers is that some of the IRS’s mid-year election change events apply to all qualified benefits that can be offered under a cafeteria plan, while others are limited to specific benefits. For example, not all of the IRS’s mid-year election change events apply to elections for health flexible spending accounts (FSAs). Thus, it is important to carefully review which events apply to each benefit and ensure that the cafeteria plan document clearly outlines the permitted changes.

Incorrect salary reduction withholdings
Cafeteria plans are primarily funded through salary reduction agreements between employers and employees, where employees agree to have a portion of their salary withheld on a pre-tax basis to pay for qualified benefits such as health insurance. These elections must generally be made on a prospective basis, typically during an annual open enrollment period, with the elections taking effect on the first day of the upcoming plan year. Employees who become eligible for benefits during a plan year (for example, new hires) will usually make their elections during an initial enrollment period.

Mistakes can occur when salary reduction amounts are either miscalculated or applied retroactively, often due to administrative oversight. If the amount withheld does not match the employee’s authorized election, resulting in either too much or too little salary being withheld, the plan will fall out of compliance with Section 125.

Offering or reimbursing nonqualified benefits under the plan
Cafeteria plans may offer a variety of qualified benefits, such as accident and health benefits, adoption assistance, dependent care assistance, and dental or vision benefits. However, benefits not recognized as qualified under Section 125 cannot be offered under a cafeteria plan, such as Archer medical savings accounts, long-term care insurance, or employer-provided meals and lodging. If a plan offers nonqualified benefits, it risks losing its status as a cafeteria plan, which means employees’ elections would become taxable.

Enrollment mistakes
Eligibility errors in cafeteria plan administration can occur when individuals who do not meet the criteria under Section 125 are mistakenly allowed to participate, or when eligible individuals are inadvertently excluded from plan participation. These issues often occur during open enrollment, when large volumes of elections are processed, and can lead to discrepancies in salary reduction amounts and errors in the administration of component benefit payments.

When correcting these issues, it is important for employers to assess whether and how adjustments should be made across the various benefits offered under the plan. 

Failing to comply with applicable nondiscrimination rules
To receive favorable tax treatment, cafeteria plans must generally pass a series of nondiscrimination tests designed to ensure that the plan does not disproportionately benefit highly compensated employees. If a cafeteria plan fails these tests, highly compensated employees lose the tax benefits of participating in the plan and must include the benefits or compensation in their income. However, employees outside the highly compensated group will retain the tax benefits of plan participation, even if the plan fails nondiscrimination testing.

Nondiscrimination testing should be performed each plan year; if performed early, employers will have time to make any necessary adjustments to maintain compliance. Because nondiscrimination testing is complex, most employers use outside service providers to perform it. It’s also important to remember that additional nondiscrimination tests apply to specific benefits that may be
offered under a cafeteria plan, such as health and dependent care FSAs.

Employer Takeaway
Resolving cafeteria plan administration errors involves many factors and can present significant compliance risks. Due to limited formal guidance from regulatory agencies in this area, employers who discover such errors should promptly consult with benefits counsel or their plan advisors to determine the most appropriate corrective strategy.

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